Shipping policy

Thank you for shopping with Potlax.

We currently ship orders within the United States only. Please review the information below regarding our shipping methods and delivery estimates.

Shipping Options
Standard Shipping (Free)
Cost: Free
Estimated Delivery Time: 7–12 Business Days
Available for orders shipped within the United States
Express Shipping
Cost: $12.00
Estimated Delivery Time: 5–7 Business Days
Available for orders shipped within the United States
Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or U.S. federal holidays.

Shipping Destinations

Potlax currently ships only to addresses located within the United States.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Delivery Delays

Delivery times are estimates and may vary due to factors beyond our control, including:

Weather conditions
Carrier delays
High shipping volume
Holidays or peak shopping seasons
Incorrect or incomplete shipping information
Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout. Potlax is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided by the customer.

If you have any questions regarding shipping, please contact us:

Potlax

Email: contact@potlax.shop

Phone: +1 (774) 776-3002

Address:
270 Clarendon St Apt 2
Boston, MA 02116
United States