Payment Policy
Last Updated: June 2026
Accepted Payment Methods
Potlax accepts the following payment methods at checkout:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
All payments are processed securely through Shopify's payment infrastructure. Potlax does not store your full credit card or payment details on our servers.
Payment Currency
All prices on potlax.shop are listed and charged in US dollars (USD).
When You Are Charged
Your payment method is charged at the time your order is placed and accepted. You will receive an order confirmation email after your payment has been successfully processed.
Payment Security
Our store is hosted by Shopify and uses SSL encryption to protect the information you submit during checkout. All payment processing is handled by Shopify's secure payment gateway. We do not have access to your full payment card details.
Pricing
Prices displayed on the website are subject to change without notice. The price charged for any item will be the price shown at the time your order is placed, as confirmed in your order confirmation email.
Prices do not include applicable sales tax (where required by law) or shipping fees unless expressly stated. Applicable taxes and shipping costs are calculated and displayed at checkout before you submit your order.
Failed Payments
If your payment fails during checkout, your order will not be placed. Please verify your payment details and try again, or use an alternative payment method. If you continue to experience payment issues, contact your bank or payment provider.
Disputes and Chargebacks
If you have a question or concern about a charge on your account, please contact us first at contact@potlax.shop. We are committed to resolving any billing concerns promptly and fairly.
Contact
Potlax
270 Clarendon St Apt 2
Boston, MA 02116
United States
Email: contact@potlax.shop
Phone: +1 (774) 776-3002
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time